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208.542.2803

Complete Office Care
  • Home
  • About Us
  • Services
  • Contact
  • Help

Our Services

Business IT Support

Business IT Support

Business IT Support

• Server/Computer/Network

  Software & Hardware

• Internet Service Provider

  Setup & Support

• Remote Assistance

• Hosting Services

IT Managed Services

Business IT Support

Business IT Support

• Network Monitoring

• Threat Management

• Backup & Storage

• Print Management

• Licensing Management

Printer-Ink-Toner Sales & Service

Computer - Network Hardware Sales & Service

Computer - Network Hardware Sales & Service

• New & Re-Certified Printers

• Cost Effective Toner Solutions

• Printer Repair

• Printer Maintenance Agreements

Computer - Network Hardware Sales & Service

Computer - Network Hardware Sales & Service

Computer - Network Hardware Sales & Service

• New & Re-Certified Computers

• Software Licensing

• Server/Desktop/Laptop Repair

• Network Installation & Configuration

More Information

What is a Managed Services Provider?

A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. 


As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical.


The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.

Let's Visit!

We can meet with you for an evaluation of your IT infrastructure at no cost. Call and schedule today!

Contact Us

Move Into Proactive Mode

From Reactive to Proactive

Many businesses today continue to use the reactive model and handle IT issues as they arise. Below is a

comparison of the reactive vs. proactive approach. It’s easy to see the benefits of becoming proactive!

Reactive IT Services Model

1. An IT issue is detected.

2. You contact your IT solution provider.

3. Once you reach your IT provider, you

describe the issue as you understand it.

4. If the issue cannot be resolved via email or

phone, your IT provider will need to travel to

your location.

5. Once at your location, the issue is properly

diagnosed.

6. The issue is resolved.

Proactive IT Services Model

1. An RMM tool conducts oversight of your

network and IT assets 24/7.

2. Our RMM tool alerts us to a potential

issue or an issue about to occur.

3. A centralized dashboard allows for remote

diagnosis and remediation of the issue by

the appropriate technician—without

disruption to your business flow!



You can trust us to deliver the level of managed services your business needs to ensure a stable and secure
IT environment. Our proactive services model will eliminate business disruptions and give you peace of
mind knowing that your networks are always secure and operational with no surprises or unexpected
expenses.


Contact us today to begin reaping the benefits of being proactive!

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